Next available
Callers can ask for the next suitable appointment and choose from real availability rather than waiting for a callback.
AI RECEPTIONIST FOR BARBERS
AI receptionist for barbers that books clients while you stay behind the chair.
For barbers and grooming studios that run appointments through Acuity, Tlarna provides phone cover when nobody can stop to answer. It checks live appointment availability, handles configured booking requests and keeps routine phone admin away from the chair.
First month free · £149/month after · cancel any time
THE PROBLEM
A phone call should not interrupt the client already in the chair.
Small barbering teams often have no dedicated receptionist. When every barber is working, the phone can ring until the caller gives up. Tlarna gives that person an immediate booking route instead.
- 01
Offers live appointment times from the connected Acuity diary.
- 02
Books the enabled barbering or grooming services you configure.
- 03
Handles routine changes and takes messages when a person needs to follow up.
BARBER CALL EXAMPLE
See the booking journey, not just the feature list.
A typical call can move from an enquiry to a confirmed appointment while your team carries on with the client in front of them.
● Unanswered call · Tlarna picked up
CallerHave you got a skin fade after 5 today?
TlarnaI have 5:20 PM or 6:10 PM available. Which one would you like?
ACUITY BOOKINGSkin fade · Today 5:20 PM✓
Booked without stopping mid-cut
WHAT IT HANDLES
Simple cover for a busy shop
For barbers and grooming studios using Acuity Scheduling, Tlarna focuses on the repeatable phone tasks that are easiest to define and hardest to keep answering during busy periods.
Named service
Tlarna can match the request to configured services such as a haircut, beard service or longer appointment type.
Move a booking
Clients who cannot make an appointment can handle a routine reschedule through the phone flow.
After-hours enquiry
Calls that come in after the shop closes can still be handled instead of becoming tomorrow's missed-call list.
HOW TLARNA HELPS
How Tlarna helps barbers answer more calls without leaving the chair
Many appointment-led barbers have no dedicated receptionist. When everybody is cutting, even a simple “what have you got available?” call can be missed. Tlarna gives those callers a booking route while the team keeps working.
Keep barbers cutting
The person in the chair keeps the barber’s attention while routine phone bookings are handled without stopping the service.
Answer “next available?” immediately
Tlarna can check the connected Acuity diary and offer suitable live appointment times instead of asking the caller to wait for a callback.
Handle simple appointment changes
Routine cancellations and reschedules can be managed without a barber checking voicemail between clients or at the end of the day.
Cover evenings and busy Saturdays
Calls that arrive after closing or during the busiest periods can still receive an answer, while anything outside the configured scope can be left for human follow-up.
WHY IT FITS
Reception cover without adding another person behind the desk
Tlarna is most useful where the business has enough phone demand to lose appointments but not enough reception work to justify somebody sitting by the phone all day. That is common in small appointment-led barbering and grooming businesses.
Your team continues to work as normal, your Acuity diary remains the booking system and Tlarna only needs to step in when the call would otherwise go unanswered.
See how the Acuity integration works →HOW IT WORKS
Three steps from missed call to booked appointment.
Your phone rings
Your team answers as normal. If nobody picks up, the call can divert to your Tlarna line.
Tlarna handles the conversation
The assistant uses your configured business information and, when needed, checks your connected Acuity diary.
The diary is updated
Suitable bookings and routine changes are completed in Acuity. Anything outside scope can be passed to your team.
FAQ
Common questions.
Can Tlarna book barber appointments?
Yes, for barbers using Acuity Scheduling and appointment types that have been enabled in the Tlarna setup.
Can it tell a caller the next available appointment?
Yes. It can check the connected diary and offer suitable live availability.
Do I need a separate phone number?
Tlarna provides a line for the assistant, but you can keep advertising your existing business number and divert unanswered calls.
Can clients still use online booking?
Yes. The phone receptionist works alongside your existing Acuity online booking page.
Turn the next missed call into a booking opportunity.
Connect Tlarna to Acuity, keep your existing number and let your team continue answering first.
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